We have a flexible 30-day return policy that starts the day you receive your item in the mail.
Contact us within: 14 calendar days of delivery (prior to sending back your item).
Steps:
There is also Guest Return form. Just fill the fields and click Submit
Custom orders:
Shipping cost & refund:
Cancelation:
We stand by our products 100%, please don't hesitate to contact us with any issues you might have with your purchase.*Only returns (with prior authorization and full tracking) should be sent to the warehouse address we provide to you upon inquiry. Returns without prior authorization information enclosed may not reach the correct service department.
NSvendor doesn't take any responsibility and not refund if the item which is sold is subject to restrictions in the customers country and it's confiscated by the local authorities.
Note! You are responsible for your return until it is received by our staff. We are not responsible for lost or damaged packages. Please, ship your item back via insured, trackable delivery.